Privacy Policy

1. Introduction

Welcome to QuoteMy.

QuoteMy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under the UK General Data Protection Regulation (UK GDPR) and other applicable UK data protection laws.

By using our website or submitting an enquiry, you agree to the practices described in this Privacy Policy.

2. Who we are

QuoteMy is a UK lead-generation platform that connects homeowners with local trade businesses.

QuoteMy is the data controller for the personal information collected through this website.

Business name: QuoteMy
Website: https://quotemy.co
Email: info@quotemy.co

3. Information we collect

When you submit an enquiry through our website, we may collect:

• Full name
• Email address
• Phone number
• Postcode
• Details about the work you require

If you are a trade business, we may collect:

• Name
• Company name
• Email address
• Phone number
• Service areas
• Other information necessary to provide our services

We may also collect certain technical information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data
• Cookie data

4. How we use your information

We use your information to:

• Match homeowners with suitable local trade businesses.
• Share your enquiry with up to three relevant trade businesses.
• Allow those businesses to contact you regarding your enquiry.
• Operate, maintain and improve our website.
• Respond to enquiries and customer support requests.
• Detect fraud or misuse.
• Comply with legal obligations.
• Send marketing communications where permitted by law.

5. Sharing your information

When you submit an enquiry, your information may be shared with up to three local trade businesses that provide the services you have requested.

The information shared may include:

• Name
• Email address
• Phone number
• Postcode
• Details of your project

By submitting an enquiry through QuoteMy, you acknowledge and agree that matched trade businesses may contact you regarding your request.

Once your enquiry has been shared with a matched trade business, that business is responsible for how it uses your personal information. We encourage you to review their privacy practices where applicable.

We may also share information with trusted third-party service providers who help us operate our website, including analytics providers, CRM providers, website hosting providers and advertising platforms.

We do not sell your personal information to unrelated third parties for their own marketing purposes.

6. Lawful basis for processing

Under UK GDPR, we process your information using one or more of the following lawful bases:

• Your consent.
• Our legitimate interests in operating and improving QuoteMy.
• Compliance with legal obligations.
• Where necessary for the performance of a contract or to take steps before entering into one.

7. Marketing

We may occasionally send marketing emails about our services.

You can unsubscribe at any time using the unsubscribe link included in our emails or by contacting us at info@quotemy.co.

8. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and help us advertise our services.

These may include:

• Essential cookies
• Analytics cookies
• Advertising cookies, including Meta Pixel

You can manage your cookie preferences through our cookie banner or your browser settings. Please see our Cookie Policy for more information.

9. Data security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

While no online service can guarantee complete security, we continually work to protect the information we hold.

10. Data retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

11. Your rights

Under UK GDPR, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information.
• Restrict certain processing.
• Object to certain processing.
• Request transfer of your information where applicable.
• Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

If you believe we have not handled your personal information correctly, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

12. Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their own privacy policies.

13. Children's privacy

QuoteMy is intended for users aged 18 years or older. We do not knowingly collect personal information from anyone under the age of 18.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

15. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

QuoteMy
Email: info@quotemy.co