Last updated: 13 July 2026
These Terms & Conditions govern your use of the QuoteMy website and services.
By using QuoteMy, you agree to these Terms & Conditions. If you do not agree with them, you should not use the website or services.
In these Terms, “QuoteMy”, “we”, “us” or “our” refers to QuoteMy, and “you” or “your” refers to the person using our website or services.
QuoteMy is a platform that helps homeowners find and connect with independent tradespeople.
Homeowners can submit details of work they need carried out and may be introduced to tradespeople who provide relevant services.
Tradespeople can use QuoteMy to receive opportunities to contact homeowners about potential work.
QuoteMy is not a tradesperson, contractor, builder, installer or professional service provider and does not itself carry out the work arranged between homeowners and tradespeople.
Any agreement for work is made directly between the homeowner and the relevant tradesperson.
You must provide accurate and truthful information when using QuoteMy.
You must not use the website:
We reserve the right to suspend or terminate access to QuoteMy where we reasonably believe these Terms have been breached.
When you submit an enquiry through QuoteMy, you confirm that:
Submitting an enquiry does not guarantee that a tradesperson will accept the work, provide a quote or carry out the work.
By submitting an enquiry, you understand and agree that relevant tradespeople may contact you using the contact details you provide.
This may include telephone calls, text messages, emails or other reasonable forms of communication relating to your enquiry.
The number of tradespeople who contact you may vary depending on the nature and location of your enquiry.
You are responsible for deciding whether to hire a tradesperson.
You should satisfy yourself that a tradesperson is suitable for your requirements before agreeing to any work.
You may wish to consider matters including:
QuoteMy does not enter into the contract between you and a tradesperson.
Tradespeople using QuoteMy must provide accurate and up-to-date information about themselves and their business.
This may include business name, contact details, services offered, trading location, qualifications, registrations and other information relevant to their services.
You must not claim qualifications, accreditations, registrations or experience that you do not have.
Tradespeople are solely responsible for the services they provide to homeowners.
You are responsible for ensuring that:
QuoteMy does not supervise, inspect or guarantee work carried out by tradespeople.
Any quote, estimate, contract or agreement for work is between the homeowner and the tradesperson.
QuoteMy does not determine the price of work and does not guarantee that a quote is accurate, fair or competitive.
Tradespeople are responsible for ensuring that their quotes and agreements accurately describe the work they intend to carry out.
QuoteMy may allow homeowners to leave reviews or feedback about tradespeople.
Reviews should be genuine and based on the reviewer’s actual experience.
You must not:
QuoteMy reserves the right to remove or restrict reviews that we reasonably believe breach these Terms or are otherwise inappropriate.
We do not guarantee that every review or rating published on QuoteMy is accurate.
Where QuoteMy offers paid lead services to tradespeople, additional charges may apply.
The price of a lead will be displayed or communicated before the relevant charge is incurred where applicable.
A lead is an introduction or opportunity to contact a homeowner. Purchasing or receiving a lead does not guarantee that:
Tradespeople remain responsible for following up with leads and converting opportunities into work.
Where QuoteMy provides a lead-credit, refund or replacement policy, the applicable conditions will be communicated separately.
Where paid services are available through QuoteMy, payments may be processed through a third-party payment provider.
You agree to provide accurate payment and billing information.
Unless otherwise stated, charges for paid services are due in accordance with the pricing presented at the time of purchase.
We reserve the right to change our prices from time to time. Any changes will not retrospectively alter charges that have already been incurred.
Any refunds relating to QuoteMy services will be handled in accordance with the refund terms applicable to the relevant service.
Where a lead is eligible for a refund or replacement, QuoteMy may require reasonable information about the issue before processing the request.
Refunds are not automatically available simply because a homeowner does not ultimately proceed with the work.
QuoteMy provides a platform for homeowners and tradespeople to find and communicate with one another.
We do not:
Any decision to enter into an agreement for work is made independently by the homeowner and tradesperson.
QuoteMy may use third-party services to operate parts of the website, including payment providers, hosting providers, communications services, analytics providers and other technology providers.
These third parties may have their own terms and privacy policies.
We are not responsible for the availability, performance or actions of third-party services that are outside our reasonable control.
We aim to keep QuoteMy available and operating properly, but we do not guarantee that the website or any particular feature will always be available.
The website may occasionally be unavailable due to:
We may modify, suspend or discontinue any part of QuoteMy where reasonably necessary.
All intellectual property rights in the QuoteMy website, branding, content, software, design and materials belong to QuoteMy or our licensors unless otherwise stated.
You may use the website for its intended purpose but may not copy, reproduce, modify, distribute, sell or commercially exploit QuoteMy’s content, branding or technology without our prior written permission.
You must not use QuoteMy branding in a way that suggests an unauthorised relationship with QuoteMy.
Where you submit information, images, reviews or other content to QuoteMy, you remain responsible for that content.
You confirm that you have the necessary rights and permissions to provide it.
By submitting content to QuoteMy, you grant us permission to use, store, reproduce and display that content as reasonably necessary to operate and promote the QuoteMy service.
We may remove content that we reasonably believe breaches these Terms or applicable law.
Your use of QuoteMy is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use and protect personal information.
By using QuoteMy, you acknowledge that personal information may be processed in accordance with our Privacy Policy.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
To the fullest extent permitted by law, QuoteMy is not responsible for:
Nothing in these Terms affects your statutory rights where those rights cannot legally be excluded.
To the extent permitted by law, you agree to compensate QuoteMy for losses, claims, liabilities, costs or expenses arising from your breach of these Terms or your unlawful use of the QuoteMy service.
This includes claims arising from information or content you submit where that information infringes another person’s rights or causes loss to QuoteMy.
We may suspend or terminate your access to QuoteMy where we reasonably believe that you have:
You may stop using QuoteMy at any time.
Termination of access does not affect any rights or obligations that arose before termination.
We may update these Terms from time to time.
When we make changes, we may update the date shown at the top of this page.
Your continued use of QuoteMy after updated Terms have been published means that you accept the updated Terms.
These Terms are governed by the laws of England and Wales.
Any disputes relating to these Terms or your use of QuoteMy will be subject to the jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.
These Terms, together with any additional terms specifically applicable to a particular QuoteMy service, form the agreement between you and QuoteMy regarding your use of the service.
If you have any questions about these Terms & Conditions, you can contact us at:
QuoteMy
Email: info@quotemy.co